Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter,  LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD), Imtoact guarantees the protection and confidentiality of personal data, of any kind provided by our clients, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The data provided will be processed in the terms established in the GDPR, in this sense Imtoact has adopted the levels of protection that are legally required and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that security measures on the Internet are not impregnable.
 
Data controller
Entity: Imtoact
Address: Santa Lucia 12, 28004 Madrid
Phone: +34 620293957
 
Purpose of processing
All the data provided by our customers and/or visitors on the Imtoact website or to its staff will be included in the register of personal data processing activities, created and maintained under the responsibility of Imtoact, essential to provide the services requested by users, or to resolve doubts or questions raised by our visitors. It is our policy not to profile users of our services.
Legitimacy of the treatment
  • Contractual relationship: This is the one that applies when you purchase one of our products or contracts any of our services.
  • Legitimate interest: To respond to queries and complaints that you may raise with us.
  • Your consent: If you are a user of our website, by ticking the box that appears on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.
Recipients
We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with any law.
In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.
 Communication
We will not make international transfers of your personal data for any of the purposes indicated.
Conservation
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy.
In this sense, Imtoact will keep the personal data once the relationship with you has ended, duly blocked, during the limitation period of the actions that may arise from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible to Imtoact and will not be processed except for its availability to Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
 
Safety
We use reasonable efforts to maintain the confidentiality of personal information processed in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, considering the state of technology, the nature and the risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follow strict privacy standards and in the event that we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.
 
Your Rights
We inform you that you may exercise the following rights:

 

    • Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them
    • Right to rectify any inaccurate personal data
    • Right to erase your personal data, where this is possible (e.g. by legal requirement)
    • The right to limit the processing of your personal data when the accuracy, lawfulness or necessity of the processing of the data is doubtful, in which case, we may keep them for the exercise or defense of claims
    • The right to object to the processing of your personal data, when the legal basis that enables us to process the above is our legitimate interest. Imtoact will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims
    • Right to the portability of your data, when the legal basis that enables us to process them is the existence of a contractual relationship or your consent
    • Right to Revoke Consent Granted to Imtoact
To exercise your rights, you can do so free of charge and at any time by contacting us at Santa Lucia 12, 28004 Madrid, attaching a copy of your ID card.
 
Protection of rights
In the event that you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
    • Electronic Office: https://www.aepd.es
    • Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
    • Phone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.
 
Updates
Imtoact reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.
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